Unfortunately, we cannot insure e-scooters with a speed higher than 20 km/h or a purchase price exceeding 2500 euros. Additionally, we do not provide insurance coverage for custom-built e-scooters or subsequently installed optical and/or electronic accessories such as navigation systems, action cameras, etc. It is also important that the e-scooter is undamaged at the time of application and is not older than 24 months.
Furthermore, intentional damages, damages arising from participation in sporting events, cosmetic damages that do not affect functionality, wear and tear, damages to tires such as those caused by a punctured nail, damages caused by short circuit, induction, or overvoltage, damages resulting from vandalism, damages caused by liquid or moisture, damages caused by rust or oxidation, and damages resulting from the consumption of alcohol or other intoxicating substances are not covered. A complete list of all uninsured events can be found in the General Insurance Conditions under Section 3.3 "Uninsured Risks and Damages". If you have further questions regarding this matter, our support team is always happy to assist you.